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Glitz Lighting - Return Policy

Refund Policy

 

Returns

If the customer is not happy with the product upon delivery, products may be returned for a refund or replaced. Cancellation can be processed as a credit for future purchases or refund in full (subject to surcharge in both the cases – change of mind or refund). Customers are always advised to contact us by emailing us at info@glitzlite.com or calling us on +679 3373111/ 9997228 for any queries or clarifications pertaining to this policy.

Glitz Lighting and Electrical reserves the right to change this policy without prior notice.

Remember that you are responsible for charges on return shipping. You should also save your tracking number so you can check when your merchandise returns to us.

 

Refund Process

Once we have received your returned item and inspected its condition, your return or exchange will be processed in 7 working days. Please allow that amount of time for us to process your return or exchange before contacting us on its status. Customers who paid with credit cards should allow 1 to 2 cycles for their refund to show up on their statements. You will receive an email from us, once your return finishes processing and your refund is on its way.

Remember that you will be refunded the price of product only, shipping & handlings charges are non-refundable.

Damaged Item Return

If you received a product that was damaged or not working, please email us at info@glitzlite.com and we will advise on the process of your refund/exchange.

 

If you have any questions about our return/exchange policy, contact us on 9997228 or email info@glitzlite.com and our customer care team will guide you.