Get Your Own Kids World - Return Policy
As long as the product is unused and still in its original condition and packaging you can return within 7 calendar days from the date of receipt. Please contact us on email email@example.com for returns.
Kindly send back the item to Get Your Own Kids World, Shop 22 Garden city, Raiwai, Suva.
What form of refund can I get?
Once the product has been evaluated and it’s eligible for return, you can either get a store credit that you can use to order a replacement item or you can use it on your next purchase or get a refund for the purchase which will include the product cost only. Store credit will be valid for 6 months only.
What if I receive an item with manufacturing defect?
If you have a complaint about your product or think it might have a defect, is damaged or has missing parts, please contact us via email, firstname.lastname@example.org, with pictures and/or videos of the item showing the fault or damaged part and we will then start investigating the problem.
You will have to arrange delivery for the return of the item which will be refunded if defect is from the manufacturers side. You must repack the item in the same original box it was delivered in and all the parts, labels, packaging and manual must be intact. Upon receipt, it will be submitted for the routine evaluation and testing.
If the item is confirmed to have a manufacturing defect by our product experts and technical team, we will repair it or issue a replacement. If the item has a missing part, we will provide what’s missing.