The easiest way to return an item is to visit our store/s within 07 days of receiving your order. When you visit us, please take your proof of purchase and we will happily provide you with an exchange or a gift card for the purchase price of the item/s you return, providing the item/s you are returning are in their original condition (with the branding tag intact). 

If you are not able to visit us, simply call us or email us and our friendly sales team will ensure a seamless return/ exchange for your purchase.   

Returning items that are not in original condition or outside the 07 days’ timeframe. 

Unfortunately, except for faulty items, we are unable to accept items returned that are not in their original condition or returned after 07 days of you receiving your item.

Returning items from overseas

We are unable to accommodate exchange or return items from overseas addresses.  This applies to customers who bought from us whilst visiting Fiji from overseas and decided to return or exchange items once they returned home.