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Nexus Distributors - Return Policy

RETURN POLICY


Last updated August 24, 2021

Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason, you
may return it to us for an exchange only. Please see below for more information on
our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and
labels attached.

RETURN PROCESS

To return an item, please email customer service at elvin@nexuslinksfj.com to
obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail your return to
the following address:

Nexus Distributors
Attn: Returns
RMA Number
Lot 26 beddoes circle
Namaka
Nadi, Nadi 0000
Fiji

Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will
process your exchange. Please allow at least fourteen (14) days from the receipt
of your item to process your exchange. We will notify you by email when your
return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below
to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
elvin@nexuslinksfj.com