Everything and More - Return Policy
PlayStation Games Return Policy
At Everything and More, we strive to provide the best gaming experience to our valued customers. We understand that issues with PlayStation games may arise occasionally. To ensure your satisfaction, we have established the following return policy for PlayStation games:
- Faulty or Non-Functioning Games:
If you receive a PlayStation game that is faulty or does not work as intended, you are eligible for a refund or replacement. Please notify us within 24 hours of purchasing the game to qualify for a return. We encourage you to test the game shortly after purchase to ensure it meets your expectations.
- No Game Switching:
Once a PlayStation game is purchased, it cannot be exchanged for another title. We recommend reviewing game details and compatibility before making a purchase to ensure you select a game that suits your preferences.
- Reporting Issues:
In the event of any issues with a purchased game, please inform us within 24 hours of the purchase date. You can contact our customer support team at 9761961, or message us on our socials. Make sure to include your order number and a detailed description of the problem you encountered.
- Refund or Replacement:
If you have informed us about an issue with a game within the 24-hour timeframe, you will be eligible for either a replacement of the faulty game with a new copy of the same title (subject to availability), or a full refund in the original payment method used for the purchase.
After the 24-hour period has elapsed, we will not accept any returns or provide refunds for PlayStation games. This policy is in place to ensure fairness to all customers and to uphold the integrity of the gaming experience.
- Physical Condition of the Game:
To qualify for a refund or replacement, the PlayStation game must be in its original packaging and in the same physical condition as when it was purchased.
- Digital Downloads:
Please note that digital downloads of PlayStation games are non-refundable once the download process has commenced. We recommend verifying system requirements and storage space before initiating the download.
This return policy is in addition to your statutory rights as a consumer and does not affect those rights. Our aim is to provide excellent customer service, and we appreciate your understanding of these guidelines. If you have any further questions or concerns about our return policy, feel free to contact our customer support team for assistance.
Funko Pop Return Policy
At Everything and More, we want to ensure that you are satisfied with your Funko Pop purchases. We have designed the following return policy to handle any potential issues that may arise:
- Defective or Damaged Funko Pops:
If you receive a Funko Pop that is defective or arrives damaged, we sincerely apologize for any inconvenience caused. Please contact our customer support team within 24 hours of receiving the item to initiate the return process. We may request photos of the damaged product to assess the issue and expedite the resolution.
- Incorrect Item Received:
In the unlikely event that you receive an incorrect Funko Pop, please notify us within 24 hours of delivery. We will arrange for the correct item to be sent to you, and we may require the incorrect item to be returned to us, at our expense.
- Return Process:
To initiate a return, please contact our customer support team at 9761961 or on our social media pages. Our team will guide you through the return process and provide you with any necessary instructions.
- Refund or Exchange:
For defective, damaged, or incorrect items, we will offer you the choice of either a full refund or a replacement with the correct item, subject to availability. If you choose a refund, it will be issued in the original payment method used for the purchase.
- Condition of the Funko Pop:
To qualify for a refund or replacement, the Funko Pop must be returned in its original packaging and in the same condition as when it was received. Any Funko Pops that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a full refund.
- Limited Edition and Exclusive Funko Pops:
Please note that some Funko Pops, especially limited edition or exclusive variants, may have specific return guidelines. We will provide you with all relevant information regarding the return of such items when applicable.
This return policy complements your statutory rights as a consumer and does not interfere with those rights. We appreciate your understanding of these guidelines, and our customer support team is here to assist you with any questions or concerns.